Close

Recent Search Keywords

Engage with us today18005690588
Get in Touch
Get in Touch

Vikas Gupta

  • Home
  • \\
  • Vikas Gupta
12
Years
of Experience

About Me

Mission is to bring the power of AI to every business

A visionary and results-oriented IT leader with 12 years of progressive experience driving technology strategy, digital transformation, and resilient infrastructure management. Deep expertise in architecting scalable solutions (Cloud, SaaS, ERP), leading large-scale system implementations, and modernizing legacy environments to achieve core business objectives. Proven track record in securing complex enterprise ecosystems, managing multi-million dollar technology budgets, and optimizing IT service delivery (ITIL). Known for bridging the gap between technical teams and executive stakeholders, maximizing the ROI on technology investments, and building high-performance, future-ready IT teams that fuel continuous business growth.

OUR HISTORY

My career begins in 2000 with the foundation

Digital & Financial Transformation

Led a $12M multi-year initiative to migrate core business applications to the public cloud, resulting in a 35% reduction in Total Cost of Ownership (TCO) within the first 18 months and a 99.99% system uptime for critical services.

2013
2017

Infrastructure Resilience & Security

Designed and implemented a robust, multi-region Disaster Recovery (DR) framework across the enterprise, successfully reducing the Recovery Time Objective (RTO) for Tier 1 systems from 6 hours to under 30 minutes while achieving SOC 2 Type II compliance.

Scale and Business Enablement

Directed the successful rollout of a unified ERP platform across 15 international locations, standardizing finance and operations and enabling the organization to scale its annual revenue capacity by 200% without proportional increase in IT operational spend.

2022
2025

Service Delivery and Team Excellence

Revamped the IT Service Management (ITSM) function using ITIL principles and integrated automation tools, resulting in a 30% improvement in First Call Resolution (FCR) and raising the IT team's internal client satisfaction score to an average of 9.2/10.

WHY CHOOSE US

Reason for you to choose us

Employee base

our strength lies in our dedicated team of 3000+ professionals and growing who are committed to empowering your success. Languages Covered

Languages Covered

We're your dedicated partner in achieving global success and serving in over 30 languages for your success.

4 Delivery Centers

We're your dedicated partner in achieving success across 14 stretigically located delivery centers.

TEAM MEMBERS

Learn more about our
amazing team members

Tanuj Pratap Singh

Head - Operations International

Vikas Gupta

Head - IT

Faisal Kareem

GM - Marketing

Amandeep Bajwa

Director - Transition