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Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.

 

1. What data/information do we collect?

Ocube values your right to privacy and the safety of your personal data. We want you to feel certain knowing that when you partner with Ocube, your personal information is in secure hands. We collect information so that we can deliver better services to all of our users. This information contains:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information
    • Account details

  2. Non-Personal information:
    • Browser type
    • Device type
    • IP address
    • Pages visited
    • Time spent on pages
    • Referring/exit pages

2. How does Ocube use your personal data and information?

Ocube uses the information collected for various purposes, including:

  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website and services
  • To process transactions and send related information, such as purchase confirmations and invoices
  • To send you updates, promotions, and other marketing communications
  • To respond to your comments, questions and provide customer service
  • To monitor and analyze usage and trends to improve your experience
  • To detect, prevent, and address technical issues and security breaches

3. Is your personal information shared and disclosed?

We do not share your personal information with third parties, except in the following circumstances:

With your consent: we may share or disclose your information if you provide us with explicit permission.
For legal reasons: we may share information if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users.

Service providers: we may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing,email delivery, and hosting and cloud services.

4. How is your data secured?

We take appropriate measures to ensure the security of your data and protect it from unauthorized access, alteration, disclosure, or destruction. These measures include data security and safeguarding tools, access controls, and secured server environments.

5. Do you have access to your personal data/information?

You have certain rights regarding your personal information, including:

  • Access and update: With Ocube’s customer and technical support, you can access your personal information to secure your account details and keep it up to date
  • Opt-out from promo activities: You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly.
  • Data deletion: You can request the deletion of your personal information by contacting Ocube’s customer support. We will process your request, subject to applicable laws.

6. Our cookies and tracking technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Do we include links to third-party websites and programs?

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Do we make changes to this privacy policy?

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ocube
Email: [email protected]
Phone: +971 04 201 7333
Address: Meydan Hotel, Meydan Freezone, Nad Al Sheba, Meydan, Dubai, UAE