By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions, updated on May 20, 2024. Please read the terms and conditions carefully.
Unless otherwise stated, the contents of this site, including, but not limited to, the text and images contained herein and their arrangement, are the property of Ocube. All trademarks used or referred to on this website are the property of their respective owners.
1. How are the parties defined?
- “we,” “us,” or “our” refers to Ocube.
- “User,” “you,” or “your” refers to any individual or business entity accessing or using our website or services.
- “Services,” “Solutions,” and “Products” refer to all products and services offered by Ocube, including contact center services, BPO services, and technology solution services.
- “Website” refers to www.ocube.ooo and any other websites owned or operated by Ocube.
2. How do I use the services?
- Eligibility: You must be at least 18 years old to use our website and services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these terms.
- Account Registration: To access certain features of our services, you will need to undergo a consultation process for us to evaluate the requirements for your business and entrepreneurial needs. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
- Prohibited Activities: You agree not to:
- Use the website or services for any illegal or unauthorized purpose.
- Interfere with or disrupt the operation of the website or services.
- Use any automated system, including robots, spiders, or offline readers, to access the website.
- Attempt to gain unauthorized access to any portion of the website or services.
3. Our intellectual property
The Ocube website’s text, graphics, logos, images, and software are all the property of Ocube or its licensors and are therefore subject to intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
4. Processing orders and payments
- Order Acceptance: All orders placed for the services we provide are subject to acceptance by Ocube. We reserve the right to refuse or cancel any order for any reason.
- Pricing: All prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing or product information.
- Payment: Payment must be made at the time of purchase. We accept various payment methods, as indicated during the placement of the purchase order (PO). You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method.
6. Disclaimers and Limitations of Liability
- Disclaimer of Warranties: The website and services, including any software, applications, or functionalities provided by Ocube, are offered on an “as is” and “as available” basis. Ocube makes no representations or warranties of any kind, express or implied, regarding the operation of the service, or the information, content, materials, or software provided. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Ocube does not warrant that the services will be uninterrupted, timely, secure, or error-free, or that any defects in the services will be corrected.
- Limitation of Liability: To the fullest extent permissible by law, Ocube shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or in connection with the use or inability to use the website, services, or any software, applications, or functionalities provided by Ocube. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if Ocube has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the services is to stop using them.
7. Indemnification
You agree to hold harmless Ocube, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the website or services or your violation of these terms.
8. Governing Law and Dispute Resolution
Without regard to its rules on conflicts of law, the laws of the United Arab Emirates shall govern these terms and conditions. Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration in the UAE, in accordance with the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall take place in English, and the arbitrator(s) shall have the authority to enter their award as a final and binding judgment in any court of competent jurisdiction.
9. Changes to These Terms
We may update these terms and conditions from time to time, and we will notify you of any changes by posting the new terms on this page. You are advised to review these terms periodically for any changes.
