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Where Creativity Meets Seamless Customer Interaction

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In the media and entertainment industry, audience experience is everything. Whether it’s streaming services, ticketing platforms, music apps, or broadcasting, one negative interaction can drive viewers and subscribers to competitors. Managing high query volumes, subscription issues, and real-time support demands requires speed, empathy, and precision.

The Ocube Advantage in Media & Entertainment

24/7 Subscriber Support – For OTT, streaming, and broadcasting platforms.
Ticketing & Event Support – Managing bookings, cancellations, and event queries.
Global Audience Reach – Multilingual and multichannel to serve diverse fan bases.
Piracy & Compliance Awareness – Ensuring support is secure and industry-compliant.
Analytics & Engagement Tracking – Insights into viewer behaviour and preferences.
Service

Omnichannel Support

We prioritize traveler happiness and offer round-the-clock support. More Details+
Service

Global Reach

Multilingual assistance connects with travelers from around the world More Details+
Service

Tech Integration

We use AI, predictive analytics, & CRM systems for seamless experiences. More Details+

Deliver differentiated experiences

Strengthen user loyalty with intuitive, intelligent, and integrated experiences designed to deliver seamless experiences. Select your industry below to see how we can help you elevate business performance.
  • Subscription management (renewals, cancellations, upgrades)
  • Event & ticket booking support
  • Technical troubleshooting for apps, platforms, and devices
  • Complaint & grievance resolution
  • Fan engagement and loyalty program management

Languages

Support

Omnichannel

Application areas

Empower Your Business with Ocube BPO: Elevating Operational Excellence, One Solution at a Time.
 

OTT & streaming services

 

Music & audio platforms

 

Live events, concerts & sports

 

Publishing & digital media

5 out of 5

Ocube's multilingual support is exceptional. They've seamlessly bridged language gaps, making our international clients feel valued and understood.

Nitin Singh

COO
5 out of 5

Ocube's multilingual support is exceptional. They've seamlessly bridged language gaps, making our international clients feel valued and understood.

Raman Singh

CEO

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