Customer support Associate

Job Description:

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• Consult with clients regarding Dubai visa and immigration options.
• Assist individuals and businesses in obtaining work permits or residency.
• Guide clients through the process of starting a business in Dubai.
• Provide information on business licensing, company formation, and legal requirements.
• Maintain up-to-date knowledge of UAE immigration and business laws.
• Ensure accurate documentation and timely submission of client applications.
• Follow up with authorities and clients to ensure a smooth and successful process.
• Maintain strong client relationships and provide post-application support.

What We’re Looking For:

• Proven experience within a BPO or similar environment.
• Excellent communication and negotiation skills with a global client approach.
• Target-oriented mindset with strong interpersonal and presentation skills.
• Proficiency in MS Office and CRM tools.
• Flexible to work in night shifts / rotational shifts as per international business hours.

Qualifications:

• Under Graduate/ Graduate in any discipline

Why Join Us:

• Exposure to BPO domain and clients.
• Growth-oriented culture with career advancement opportunities.
• A collaborative and dynamic work environment.